SWVS 2026 Henry B Gonzalez Convention Center San Antonio, TX September 16-20, 2026
Discount Price Deadline Date SEPTEMBER 2nd Method of payment must accompany your order
Terms & Conditions of Contract - Material Handling Services
c. Evidence Required. As a condition precedent to any claim, Customer shall (i) provide time‑stamped digital photos/videos of packaging and Goods at hand‑off and at discovery of loss/damage; (ii) retain packaging and contents for inspection; (iii) provide serial numbers, model numbers, and invoices; and (iv) make the Goods reasonably available for inspection. Failure to comply voids the claim. d. Filing a Claim. A claim must be in writing and (i) identify the Goods, (ii) assert liability, and (iii) demand a specified/ determinable amount. Deadlines: event‑site claims within 30 days after event close ; transit claims within 30 days after delivery . Reports or notations are not claims. Customer may not withhold or offset amounts owed to AGS due to a dispute; all AGS invoices must be paid before event close , and any claim must be pursued separately. AGS may pursue collection regardless of any alleged loss. Transit Claims. The claim and suit periods in §9(b)–(e) apply to event‑site claims only . Claims for loss or damage in transit must be filed directly with the Carrier identified on the bill of lading and are governed by the carrier’s tariff and applicable law (e.g., Uniform Bill of Lading/Carmack). AGS will make commercially reasonable efforts to provide documentation to facilitate such claims but is not the proper party for Carrier claims, and Customer’s payment obligations to AGS are not contingent on any Carrier’s resolution. e. Filing of Suit. Any action regarding loss/damage to Goods must be filed within one (1) year from AGS’s written declination (in whole or part) of a claim. f. Notice of Legal Action. If an exhibitor threatens legal action, AGS personnel communications may cease and future service to that exhibitor may be suspended. 12. Governing Law; Venue; Dispute Resolution; Waivers a. Governing Law; Venue; Fees. This Agreement is governed by Florida law. The parties submit to jurisdiction and venue in the U.S. District Court, Middle District of Florida, Orlando Division, or the State Courts of Orange County, Florida. In any action arising out of or related to this Agreement (including collection), the prevailing party is entitled to reasonable attorneys’ fees and taxable costs at all trial and appellate levels. b. Pre‑Suit Mediation. Except for actions to collect
undisputed sums due, applications for temporary injunctive relief, or small‑claims matters, the parties shall first participate in non‑binding mediation in Orange County, Florida, with a mutually agreed mediator (or, failing agreement, one appointed by the court). Each party bears its own costs; fees are shared equally. A party refusing to mediate after written demand may not recover attorneys’ fees otherwise available under this Agreement for the period of refusal. c. Class Action and Jury Trial Waivers. To the fullest extent permitted by law, the parties waive any right to a jury trial and waive participation in any class, collective, or representative action, agreeing that claims shall be brought on an individual basis only. 13. Advanced Warehousing / Temporary or Long‑Term Storage a. Storage terms are set forth in a separate Storage Agreement. If no Storage Agreement is executed, the following applies: AGS’s responsibility is limited to ordinary care and diligence; liability exists only for loss or damage caused solely and directly by AGS’s gross negligence, capped at the lesser of $0.50 per pound, $100 per container, or $1,500 per shipment (prorated for partial loss by weight). AGS is not responsible for losses due to fire, theft, elements, vandalism, moisture, vermin, mechanical breakdown/failure, freezing/temperature change, or other causes beyond AGS’s immediate control; nor for marring/ scratching/breakage of glass or other fragile items; nor for mechanical functions of instruments/appliances, even if AGS packs/unpacks them. No special, incidental, indirect, or consequential damages (including lost profits/ income) are recoverable. Storage/advance warehousing fees are for space use only; no security or environmental condition guarantees are made. AGS DOES NOT PROVIDE INSURANCE. Customer must maintain insurance sufficient to cover its risk. b. Advance Warehouse Agency and Limitation of Liability . For certain Events or Projects, AGS may, as a convenience to the Customer and Event Management, coordinate or designate an advance warehouse operated by an independent third-party provider (“Warehouse Provider”) for the receipt and temporary storage of freight prior to delivery to the Event Site. Such warehousing is provided solely by the Warehouse Provider and not by AGS and is
AGS Expo Services • 4561 SW 34th Street • Orlando, FL 32811 Phone: 407.292.0025 • Fax: 407.292.4414 Email: eventservices@ags-expo.com Order Online: www.ags-expo.com
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